Careers: Work with us

Become a valued Support Worker.

We're seeking compassionate individuals ready to make a transformational impact on the lives of children, young people, and adults with autism, learning disabilities, and mental health impairments.
As a Support Worker or Team Leader, you'll be at the forefront of delivering high-quality support that fosters independence, inclusion, and personal growth.

Skills and attributes

1

Empathy and compassion

A genuine desire to understand and support individuals with diverse needs.

2

Patience and resilience

The ability to stay calm and provide positive guidance in challenging situations.

3

Flexibility and adaptability

Understanding the people we support have varying needs and challenges and will require different approaches to succeed and thrive.

4

Strong communication skills

The ability to build relationships and effectively communicate social care across the board.

5

Willingness to learn

Staying up to date with appropriate training is essential to provide the best service possible.

6

Commitment to excellence

Dedication to providing the highest quality care, support, and representation of the Milestones brand.

Read about our values

The roles and rewards

Support Worker duties:

1

Provide hands-on support with daily living activities, assisting with personal care, medication administration, and household tasks.

2

Facilitate participation in social and recreational activities, promoting community inclusion and personal development.

3

Encourage skill-building, helping individuals learn new things and achieve greater independence.

4

Be a positive role model and advocate, championing the rights and aspirations of those we support.

5

Enabling independence by doing things with, not doing things for.

Team Leader duties:

In addition to the standard duties of a Support Worker, the following applies:

1

Guide, supervise, and mentor a team of Support Workers, ensuring high-quality care delivery.

2

Create and maintain positive, supportive, and safe environments within our supported living services.

3

Play a key role in developing individualised care plans for the people we support.

4

Foster a culture of teamwork, collaboration, and professional development.

Start your journey with us!

If you are ready to join a dedicated and passionate team, we invite you to explore our current openings for Support Workers and Team Leaders. We offer:

1

Comprehensive training and development opportunities.

2

Competitive salaries and benefits packages.

3

A fulfilling and rewarding career where you can truly make a difference.

4

Meet amazing and inspiring people every day.

5

Tap into your true potential by developing your existing skills while discovering new ones.

6

Finding meaning in every workday.

See if a career in care is right for you

Let’s work together to build an environment where everyone has the support to thrive.

Find out more

Khanyi Swartbooi

Support Worker & Administrative Assistant

Khanyi joined Milestones as a full-time Support Worker, driven by her passion for people with learning disabilities and commitment to excellence. She works additional hours in the office, assisting with administration tasks/activities, and her background includes over a decade of experience as an Account Manager. Khanyi has expertly managed relationships with a diverse group of clients, from CEOs to security organisations, and has demonstrated a unique ability to connect with individuals at all levels. She has managed to transfer such skills into her Support Worker role excellently.

Khanyi is currently finalising her online studies in BSc Marketing and Social Science. This blend of academic knowledge, experience, and skills enables her to provide exceptional support in both of her roles. Being a student has taught her resilience and the power to push through anything, further enhancing her dedication to giving her all in every endeavour.

Barbara Madyavanhu

Service Manager

Barbara boasts nearly a decade of invaluable experience working with a wide range of clientele, including children and adults with learning disabilities, autism, mental health issues, and dementia, in various settings within the Health and Social Care sector.

Barbara joined Milestones in 2021 while on placement at Coventry University, studying for her MSc in International Healthcare Management. She has since successfully attained her degree qualification and now works as the Service Manager.

As part of Barbara’s role, she oversees staffing management, HR support, service coordination, rostering/detailing and assist with payroll.

While pragmatic in her approach, she is empathic and demonstrates an astounding passion for working with children and young adults.

During her personal time, Barbara loves travelling. She has travelled to various parts of the world, meeting new people and appreciating the diversity that exists within people. As part of her hobbies, she also enjoys baking, going on long drives, listening to music, and reading.

Mavis Gatsi

Registered Manager

Mavis has over 20 years of extensive experience working with children, young people, and adults who have learning disabilities and/or autism, including some who experience emotional and behavioural needs. She started her career in Social Care as a Support Worker and worked her way up to being a Team Manager.

During her years working for various organisations, Mavis noted the positive impact she had on the people she supported and identified some gaps in service provision, especially shortages of services that support children and young people living at home with their families.

Her passion for working with this population group motivated and inspired her to establish Milestones Support Services. Mavis professionally developed herself and acquired a qualification in counselling, and her knowledge and skills are essential when supporting the people we support and staff.

Mavis’ steely determination, dedication, resilience, and excellent networking skills are the driving force for the organisation. She is sociable and a people person, which makes it easy for her to engage with anyone from different backgrounds.

Mavis’ responsibilities include care management, recruitment, payroll, and CFO.

Doug Mutenha

Nominated Individual

Doug has a wealth of knowledge, hands-on experience, and skills from over twenty years of working in different public service settings, [Community, Hospitals and Secure Environments], supporting Children, Young People, and Adults living with various complex Health and Social Care needs, such as learning disabilities and/or autism, mental health, and some who experience challenging behaviours.

Doug’s inspiration for establishing Milestones Support Services stems from his five years (beginning in 2006) of experience as a Support Worker and Team Manager, providing direct support to individuals who have profound and multiple learning disabilities (PMLD).

Doug found his Support Worker role to be a deeply rewarding field, and he found meaning in every workday. During that time, he developed a strong passion to embark on an academic journey, acquiring multiple professional qualifications in nursing, social work, public health, and program management. However, he felt a powerful desire to bring together all the qualifications and experiences to use in one setting. At this point, he partnered with Mavis, who shared the same vision and professional values, to establish Milestones Support Services.

Doug’s responsibilities include Governance Lead, overseeing compliance, organisational systems and processes, and formulating and delivering in-house training.