How Milestones
support you

We can help you live the life you want.

We care about you: Everyone deserves to be treated with kindness and respect. We aim to be there for you regardless of what you might be going through.

We assist you to do things on your own

We assist you to do things on your own

We support you with taking care of yourself and living more independently.

We help you feel like you belong

We help you feel like you belong

We help you participate in fun activities and be a part of your community.

We work towards understanding your needs

We work towards understanding your needs

We have experience in supporting people with autism, learning difficulties, and those who struggle with their feelings.

Our staff are here for you

Our staff are here for you

Milestones’ staff are trained to pay attention to your needs and provide the best care possible.

How we help you

1

Understanding your unique difficulties/struggles

To aid you with learning to overcome the tasks that you find difficulty in achieving.

2

Learning to live on your own

We support you in learning the skills you need to live independently.

3

Help with daily tasks

We help you with cleaning, cooking, and any other duties involved in getting ready each day.

4

Finding accommodation

We support you if you want to live in your own home.
5

Self-care

We help with all activities, from the basics of eating, washing, and using the toilet to getting around and staying healthy.

6

Managing your medicine

We help you take the right medicine at the right time.
7

Taking care of your health

We are there for you when you need to attend doctor, dentist, and optician visits, and other health appointments to maintain your well-being.
8

Learning

We help you learn important skills that will make your life manageable.
9

Making friends and having fun

We help you connect with people, find hobbies, and enjoy your community.
10

Feeling good about yourself

We’ll support you to feel happy and confident in who you are.

11

Getting help when things are tough

We work together to make life easier to handle when it gets challenging.

12

Helping your family understand autism and disabilities

We give your family all the information they need and support where possible.

Want to learn more?

Let’s talk about how we can support you in your daily life, with your unique goals, and within your community.

Let's talk!

Khanyi Swartbooi

Support Worker & Administrative Assistant

Khanyi joined Milestones as a full-time Support Worker, driven by her passion for people with learning disabilities and commitment to excellence. She works additional hours in the office, assisting with administration tasks/activities, and her background includes over a decade of experience as an Account Manager. Khanyi has expertly managed relationships with a diverse group of clients, from CEOs to security organisations, and has demonstrated a unique ability to connect with individuals at all levels. She has managed to transfer such skills into her Support Worker role excellently.

Khanyi is currently finalising her online studies in BSc Marketing and Social Science. This blend of academic knowledge, experience, and skills enables her to provide exceptional support in both of her roles. Being a student has taught her resilience and the power to push through anything, further enhancing her dedication to giving her all in every endeavour.

Barbara Madyavanhu

Service Manager

Barbara boasts nearly a decade of invaluable experience working with a wide range of clientele, including children and adults with learning disabilities, autism, mental health issues, and dementia, in various settings within the Health and Social Care sector.

Barbara joined Milestones in 2021 while on placement at Coventry University, studying for her MSc in International Healthcare Management. She has since successfully attained her degree qualification and now works as the Service Manager.

As part of Barbara’s role, she oversees staffing management, HR support, service coordination, rostering/detailing and assist with payroll.

While pragmatic in her approach, she is empathic and demonstrates an astounding passion for working with children and young adults.

During her personal time, Barbara loves travelling. She has travelled to various parts of the world, meeting new people and appreciating the diversity that exists within people. As part of her hobbies, she also enjoys baking, going on long drives, listening to music, and reading.

Mavis Gatsi

Registered Manager

Mavis has over 20 years of extensive experience working with children, young people, and adults who have learning disabilities and/or autism, including some who experience emotional and behavioural needs. She started her career in Social Care as a Support Worker and worked her way up to being a Team Manager.

During her years working for various organisations, Mavis noted the positive impact she had on the people she supported and identified some gaps in service provision, especially shortages of services that support children and young people living at home with their families.

Her passion for working with this population group motivated and inspired her to establish Milestones Support Services. Mavis professionally developed herself and acquired a qualification in counselling, and her knowledge and skills are essential when supporting the people we support and staff.

Mavis’ steely determination, dedication, resilience, and excellent networking skills are the driving force for the organisation. She is sociable and a people person, which makes it easy for her to engage with anyone from different backgrounds.

Mavis’ responsibilities include care management, recruitment, payroll, and CFO.

Doug Mutenha

Nominated Individual

Doug has a wealth of knowledge, hands-on experience, and skills from over twenty years of working in different public service settings, [Community, Hospitals and Secure Environments], supporting Children, Young People, and Adults living with various complex Health and Social Care needs, such as learning disabilities and/or autism, mental health, and some who experience challenging behaviours.

Doug’s inspiration for establishing Milestones Support Services stems from his five years (beginning in 2006) of experience as a Support Worker and Team Manager, providing direct support to individuals who have profound and multiple learning disabilities (PMLD).

Doug found his Support Worker role to be a deeply rewarding field, and he found meaning in every workday. During that time, he developed a strong passion to embark on an academic journey, acquiring multiple professional qualifications in nursing, social work, public health, and program management. However, he felt a powerful desire to bring together all the qualifications and experiences to use in one setting. At this point, he partnered with Mavis, who shared the same vision and professional values, to establish Milestones Support Services.

Doug’s responsibilities include Governance Lead, overseeing compliance, organisational systems and processes, and formulating and delivering in-house training.